We recommend washing your extensions every 1 to 2 weeks, or whenever there is noticeable product build-up. Since hair extensions do not receive natural oils from the scalp, over-washing can strip them of moisture. Always use sulfate-free and paraben-free products to maintain their natural luster.

Yes. Selected House of Velvet Crown raw hair collections (such as The Crown Collection, The Luxe Collection, and The Imperial Collection) can be professionally colored or lightened. However, because chemical processing alters the hair structure, we strongly advise consulting a licensed hair stylist and performing a strand test first.

Note: Coloring, bleaching, or chemically altering the hair voids eligibility for returns or exchanges.

Absolutely. Our raw and virgin hair textures can be heat styled, straightened, or curled just like your natural hair. To protect the longevity and silkiness of the hair, always apply a high-quality heat protectant spray before styling and keep your styling tools at or below 350°F (180°C).

Minimal shedding is normal, but you can keep it to a minimum by:

• Gently detangling hair from the tips working upward to the roots using a wide-tooth comb or loop brush.
• Avoiding cutting the wefts during installation (or sealing them if cut).
• Wrapping your hair every night in our Crown Rest Luxury Bonnet or a silk scarf to prevent friction while you sleep.

Never go to sleep with wet hair. Before bed, gently detangle your hair and secure it into a loose braid, ponytail, or hair wrap. Protect your hair with our Crown Rest Luxury Bonnet or store unused bundles in the Crown Keeper Satin Storage Bag to retain moisture and prevent matting.

Recommended: Lightweight serums, argan oil, jojoba oil, and sulfate-free leave-in conditioners.

Avoid: Heavy pomades, grease, or alcohol-based hairsprays that can weigh down the hair, build up residue, or cause dryness.